Reviews

Had mats installed and it went well.

Everyone was courteous and explained the process in detail when I expressed that it was my first experience. Thanks to Michael also

The service department at Quality GM Chevrolet is excellent. Pricing is transparent and there are no surprises, they make sure I use my GM points, the vehicle is ready on time, and work is of high quality.

Customer friendly service. Ease of transferring information, as I am a loyal customer for several years.

Excelent

MADE APPOINTMENT TOOK TRUCK RIGHT AWAY WAITED IN LOUNGE CHECKED OUT NEW VEHICLES IN SHOWROOM TRUCK WAS READY IN 1.5 HRS

First time here. Was greeted professionally and taken care of efficiently. Any concerns I expressed were handled patiently and professionally as well.

pedro is exellent

I was shopping for a new Chevy/GMC pickup as my 2014 Sierra had over 190,000 miles on it with no major issues. I went to Quality Chevrolet/GMC because they sell both brands, and will always be loyal to a GM Truck. This dealer really went above and beyond to show me several trucks in my price range, and I came away with a SWEET deal on my new Silverado! I traveled from the Hawthorne, NJ area to see what they could put together for me and could not be happier. The entire sales team at Quality was the difference when finally choosing where to buy. HIGHLY recommend this Dealership!!!

I am extremely disappointed with my recent service experience. Approximately two months ago, I brought my vehicle to the dealership because it was overheating. I paid more than $1,200 for repairs that I was led to believe would resolve the issue. Unfortunately, the overheating problem was not corrected, resulting in additional inconvenience, frustration, and repair expenses. My primary concern is the quality and accuracy of the original diagnosis. As a customer, I rely on the dealership’s trained technicians to identify the underlying problem and recommend the appropriate repairs. Spending more than $1,200 only to discover that the original issue remained unresolved raises serious concerns about the diagnostic process and the value of the service I received. I believe Chevrolet should review the original repair, determine why the problem was not resolved, and evaluate whether reimbursement or another appropriate financial adjustment is warranted. I expect greater accountability and transparency from an authorized dealership, particularly when customers are paying substantial amounts for repairs that are supposed to correct a specific mechanical problem.